Ricardo
Ramirez
I started as a developer. That is not a footnote. It shapes how I scope work, talk to engineers, and know when something is actually hard versus just poorly defined.
Background
I started as a full-stack developer, working across ASP.NET, PHP, and Node.js before moving into product. That background is not decorative. It gives me the vocabulary to have real technical conversations, the instinct to catch scope creep before it lands in a sprint, and the credibility to push back when something is being over-engineered.
Over the next 10 years I moved through every layer of product work: developer, Product Owner, Senior PM, Product Operations Manager. I have shipped in GovTech, cybersecurity, DevOps, and healthcare. Regulated environments, high-stakes compliance, complex enterprise customers. The kind of places where bad product decisions have real consequences.
In 2025 I founded Sprintt, an AI consulting firm focused on helping companies build AI product strategies and operating models that hold up past the demo. I work hands-on with clients on LLM implementation, data governance, and AI-powered product development.
Accountability is not a value I list. It is how I operate. I own outcomes, not just outputs, and I expect the same from the teams I work with.
Experience
Founder & Lead AI Consultant
Sprintt
Jan 2025 — Present
Freeport, FL
- —Advise clients across content platforms and GovTech on AI product strategy, guiding LLM implementation and technology roadmap decisions.
- —Architect multi-model AI solutions using Google Vertex AI, providing access to OpenAI, Anthropic, and Gemini models across use cases including in-product advisory features and automated decision support.
- —Lead data governance initiatives that restructure client data assets for AI consumption, establishing pipelines and standards for enterprise LLM readiness.
- —Connect LLM systems to client data warehouses, creating natural language interfaces for non-technical stakeholders to query complex datasets.
Senior Product Operations Manager
CloudBees
Jul 2025 — Nov 2025
- —Built comprehensive product analytics infrastructure including executive dashboards surfacing adoption, retention, and feature performance metrics.
- —Built centralized customer intelligence system aggregating feedback from client conversations, support tickets, and in-product behavior signals into monthly Voice-of-Customer briefs.
Lead Product Operations Manager
NetWitness
Nov 2023 — May 2025
- —Launched research operations function from scratch in a regulated cybersecurity environment, establishing repeatable experimentation playbooks and analytics workflows that reduced time-to-insight by 40%.
- —Built operational health monitoring system defining KPIs through SQL analysis, creating executive dashboards that translated complex technical performance into business outcomes.
- —Partnered with legal and compliance teams on product change reviews, risk assessments, and regulatory requirements for on-premise security solutions deployed globally.
Senior Product Manager
Civix
Oct 2021 — Nov 2023
- —Owned product strategy and multi-quarter roadmaps tied to activation and engagement targets across multiple states for Go Elect, a government elections platform.
- —Reduced fraud incidents by 15% by driving adoption of security solutions including real-time anomaly detection.
- —Achieved 25% reduction in project turnaround time through cross-functional workshops aligning engineering, operations, and sales on strategic initiatives.
Product Owner
Paul Consulting Group
Oct 2019 — Oct 2021
- —Led end-to-end product introduction for a regional fuel distributor, implementing route optimization technology that reduced fuel consumption by 15%.
- —Improved pharmaceutical ordering process efficiency by 30% for a healthcare client through an automated requisition system.
Founder & Senior Product Manager
Reef Marketing Group
Dec 2014 — Sep 2019
- —Founded and operated a product and marketing consultancy serving local and regional businesses.
Education
Bachelor of Science, Information Technology
University of West Florida
Certifications
Product Manager Certified III
Pragmatic Institute
Certified Scrum Master
Scrum Alliance
AI for Product Management
Pendo
Skills
Product
Operations
Data & Tools
AI & Technical
For Recruiters
Interested in hiring?
10+ years across product management, product operations, and AI strategy. Open to senior product and operations roles in regulated or technical environments.
For Companies
Need an AI consultant?
Sprintt works with companies building AI-powered products and operating models. LLM strategy, data governance, product roadmaps.